Privacy Policy
Last updated September 24, 2026
This policy explains what personal information MaxTek ("we", "us") collects when you use maxtekparts.com or place an order, how we use it, and the choices you have.
Information we collect
- Order information: your name, email address, shipping address, and the items you order.
- Payment information: card details are entered directly into Stripe, our payment processor. We never see or store your full card number. We receive confirmation of payment and the amount charged.
- Messages: anything you send us by email, such as questions or claims about an order.
- Basic technical data: like most websites, our servers and hosting providers process your IP address and browser details to deliver pages and protect the site from abuse.
How we use it
- To process payments, ship your order, and send order and shipping emails.
- To answer your questions and handle defect or damage claims.
- To keep the site secure and prevent fraud and automated abuse.
- To meet tax, accounting, and legal obligations.
We don't sell your personal information, and we don't use it for advertising. We only email you about your orders and any messages you send us, not marketing.
Cookies and browser storage
We store a random cart ID in your browser's local storage so your cart is remembered between visits, and a temporary copy of your cart in session storage that clears when you close the tab. Cloudflare, which protects our site, sets a security cookie (cf_clearance) to tell real visitors from automated traffic. These are strictly necessary for the site to work. We don't use advertising or tracking cookies. You can clear this data at any time in your browser settings, which will empty your cart.
Who we share it with
We share information only as needed to run the store, with these kinds of providers:
- Payment processing (Stripe).
- Website hosting, security, and infrastructure providers, including the services that store our order database.
- An email delivery provider, to send your order and shipping emails.
- Shipping carriers, who receive your name and address to deliver your package.
- Authorities or professional advisers, where the law requires it or to protect our rights.
These providers may only use your information to provide their service to us.
How long we keep it
We keep order records for as long as needed for business, tax, and legal purposes, typically up to seven years. Emails you send us are kept as long as they're useful for supporting you.
Where your information is processed
We are based in the United States, and your information is processed in the United States. If you're outside the US, by placing an order you understand your information will be transferred there.
Your choices and rights
You can ask us to tell you what personal information we hold about you, correct it, or delete it, subject to records we must keep by law. Depending on where you live (for example California, the EU, or the UK), you may have additional rights. Email [email protected] and we'll respond within a reasonable time.
Security
Our site uses HTTPS, and payments are handled by Stripe. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.
Children
Our site isn't directed at children under 13, and we don't knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact
Questions about privacy? Email [email protected]. See also our Terms of Sale.